Frequently Asked Questions
Quick answers and video guides for seamless license management with RenewBuddy.
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Common questions
Navigate to your dashboard and click "Add License." Fill in the required details including license name, expiration date, and renewal requirements. Watch our video guide above for step-by-step instructions.
You'll receive email notifications at 90, 60, 30, and 7 days before expiration, plus daily reminders starting 3 days prior to deadline. You can customize reminder frequency in your account settings.
Absolutely. RenewBuddy supports multi-state license management across all 50 states. Add as many licenses as you need and filter them by state, expiration date, or license type.
We use bank-grade encryption and regular security audits to protect your data. Your information is never shared with third parties. We maintain SOC 2 Type II compliance and HIPAA-ready infrastructure.
The AI Healthcare Hub includes DrugSafe (drug interaction checking), PillCheck (visual pill identification), CEFinder (continuing education recommendations), and an AI Diagnosis Assistant all powered by GPT-4 and Google Gemini.
Organization accounts allow you to manage your entire workforce's licenses and compliance. You can assign licenses to staff, monitor compliance scores, schedule shifts, manage tasks, review QRE reports, and run training modules from one dashboard.
RenewBuddy monitors DEA registrations, HIPAA compliance readiness, DSCSA (drug supply chain security), QRE (Quality-Related Events), NPI eligibility (HR5031), and continuing education requirements for all major healthcare professions.
Yes. Starter and Professional plans can be cancelled at any time with no penalty. Your data is retained for 30 days after cancellation. Enterprise agreements follow the terms in your contract.
Yes all plans include a 14-day free trial with full feature access. No credit card is required to start.
Still have questions?
Our support team is ready to help you succeed usually responding within one business day.